What exactly does it remember?

What matters to the next conversation: who the customer is, what they asked for, what was promised, preferences, objections, open quotes, and the outcome of every call and email. Not a pile of raw recordings — a structured record.

Where is the memory stored?

On EU infrastructure, tied to your workspace. Audio for European customers never leaves EU servers, and memories are isolated per workspace — your customers' history is never shared or used to train anyone else's workers.

Does it work across workers and channels?

Yes — that's the point. What a customer tells Freya on Monday, Victor knows on Wednesday and August references in Thursday's email. One record, every channel.

What if a customer wants to be forgotten?

One click in the dashboard erases their memory across every worker and channel. The worker can also take the request on the call itself. Export-on-request works the same way.

Does memory make the calls measurably better?

Recognition changes the conversation: returning callers skip the re-explaining, no-shows drop because the context is right, and customers notice the second time they call. That moment — “welcome back, Jonas” — is the demo we're most asked to repeat.

Your customers never repeat themselves.

Memory is the record every Cirel superhuman shares: who called, what they wanted, what was promised. Recognised before hello, recalled in under 200 ms — and forgotten in one click if they ask.

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Recognised before hello
<200ms recall
Shared across workers
One-click forget

The teams that picked up first

HubSpotSlackGoogle CalendarWhatsAppOpenAIGoogle MeetOutlookmonday.comPipedrive

Incoming · +45 31 44 90 12

Jonas Bergström · Nordic Byg

Recognised in 0.2s

PrefersThursday deliveries, mornings

Last callAsked for bulk pricing · 12 days ago

OpenQuote #2214 — awaiting reply

SpeaksDanish · switch mid-call ok

First words on the call

“Welcome back, Jonas — is this about the quote from Tuesday, or the Thursday delivery?”

Memory — the customer record that answers

Your customers never repeat themselves.

The second time someone calls, they’re not a stranger. Cirel greets them by name, knows what was promised last time, and picks the conversation up where it left off — that’s the moment customers decide you’re different.

Knows who's calling before hello

The number rings, the record loads. Name, history, open quotes — on the worker's screen before the first word.

One memory, every channel

What a customer said on a call, they never repeat in an email. Freya, Victor and August all read the same record.

Recall in under 200 ms

Last conversation, preferences, promises made — pulled live, mid-sentence. It never says "let me look that up."

Remembers politely

GDPR-native. Everything lives on EU servers, and "forget this customer" is one click — gone from every worker at once.

How Memory works Book a Demo

The record loads before the first ring ends.

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Number rings → name, company and history on screen
Greets returning callers by name, from the first hello
Open quotes and last outcomes in front of the worker
Same recognition on email — one identity, every channel

Memory by the numbers

Recall on the call

<0.0s

Context loaded mid-sentence

Of channels share it

Calls, email, dashboard — one record

To forget a customer

0 click

GDPR erasure across every worker

European

Built in Europe. Swiss servers. Audio never leaves the EU.

GDPR

CCPA

CPRA

PCI DSS

Memory FAQ

What teams ask about the record.

Get started

Hire your first superhuman.

Twenty minutes from demo to live. Intelligence finds your first list, Victor makes the first calls the same day — and August follows up while you watch.

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