The dog is on the table. The phone rings about a cat.
Nobody can answer mid-consultation — and the worried owner on the line just calls the next clinic. Freya answers in under a second, books consultations and vaccinations into your calendar, and transfers emergencies straight through on your rules.
The numbers
- < 1 sec — response time — the worried owner never gets to google the next clinic
- 24/7 — animals get sick on Sunday evenings too — she answers, books or refers to the on-call service
- 500 — calls per month included in the Receptionist plan — cancellations and moves too
Every missed call is a patient landing at another clinic — and pet owners are loyal to the clinic that answered. Count your own missed calls and do the maths.
Why it pays for itself
The worried owner gets an answer now
Nobody googles "vet near me" more urgently than an owner with a sick animal. Freya answers in under a second — before the next clinic gets the chance.
Emergencies skip the queue
You set the rules: emergencies are transferred straight through or referred to the on-call service, everything else is booked. An operation is never interrupted by a vaccination question.
The calendar fills without interruptions
Consultations, vaccinations and check-ups are booked with animal, owner and reason noted — you walk into a prepared day.
Questions we get
What does she do with emergencies?
She follows your rules: urgent calls are transferred straight to you or referred to your on-call arrangement — you decide. Everything else she books, so the phone never interrupts an operation.
Can she book consultations and vaccinations?
Yes — directly into your calendar during the call, with animal, owner and reason noted. You walk in to a prepared day instead of a voicemail full of messages.
Does she know our prices and services?
She builds herself from your website: consultations, vaccinations, prices and opening hours. Clinical questions are never answered — they become a message or a transfer.