Your phone rings while you drill.
Every unanswered call is a patient dialling the next practice on the list. Freya answers in under a second, books the appointment during the call, and knows your treatments, prices and cancellation rules — because she's read your website.
The numbers
- < 1 sec — response time — the patient never gets far enough to call the next practice
- 24/7 — she answers — including Sunday evening, when the toothache wins
- 500 — calls per month included in the Receptionist plan — cancellations and moves count too
A missed call is rarely one appointment — new patients are worth years of check-ups. Count your own missed calls this week and do the maths on what walks to the practice next door.
Why it pays for itself
The patient only calls once
Every unanswered ring is a patient booking with the next practice on the list. Freya answers while you drill — and the patient comes to you.
Cancellations become filled gaps
Cancellations are logged in the calendar immediately, and with Front Desk she calls missed numbers back herself — so the day's gaps get refilled.
Calm in the practice
The phone never interrupts a treatment again. Only what you've defined as urgent is transferred — the rest is booked or noted.
Questions we get
Can she book treatments directly in our calendar?
Yes — she books during the call and asks the right questions: patient name, what it's about, how urgent. You walk in to a prepared, filled calendar.
What about patients in pain?
She follows your rules: acute cases can be transferred straight through or given the first free emergency slot. You set the line — she holds it.
Does she know our treatments and prices?
She builds herself from your website: treatments, prices, opening hours and cancellation rules. Clinical questions are never answered — they're booked or passed to you.