Mid-treatment, the next patient calls.
Physios, chiropractors and private clinics lose the most calls exactly when they work best — hands on a patient. Freya answers in under a second, books the course of treatment in your calendar, and knows your services and prices from your own website.
The numbers
- < 1 sec — response time — the patient never reaches the next clinic on the list
- 24/7 — she answers — evenings and weekends, when people finally call about the pain
- 500 — calls per month included in the Receptionist plan
A missed call is rarely a single appointment — it's often a whole course of treatment landing with another clinic. Count your own missed calls and do the maths.
Why it pays for itself
Answered — mid-treatment
Your best hours are exactly where the phone loses. Freya answers in under a second while your hands are on a patient.
Courses, not messages
She books the next appointment in the course during the call — the patient never hangs in a voicemail, and you don't return calls after closing.
The value in numbers
The weekly report shows which calls she saved and what they're worth — so you know what your clinic's phone actually turns over.
Questions we get
Can she book courses of treatment?
Yes — she books the next session during the call, in your calendar, with the patient and reason noted. The course stays unbroken.
What happens with acute patients?
Your rules decide: acute calls are transferred straight through or given the first free slot. Everything else is booked without interrupting you.
Does she know our services and prices?
She builds herself from your website: treatments, prices and opening hours. Clinical questions are never answered — they're noted or passed on.